Holding onto Millennial Staff in the Cyber Age


iant Leap explores Millennial staff in the workspace of today, a place where knowledge is gained in an instant, communication is achieved in a flash and yet people need to collaborate and connect more than ever.

Millennial generation works differently to previous ones. How to get more out of your ‘Millennial’ staff? The Millennials are a generation who has grown up very differently to any other. Their existence has been nurtured through an ‘equality for all’ culture and shaped by the immediacy of computer driven information. They are the Internet generation and they expect it to play a part in every aspect of their life.

They embrace the connectivity of technology to keep them in touch with others, deliver services and access information where ever and whenever they wish. Millennials keep in touch with everyone they know via instant messaging and Facebook. They never remember a time when they couldn’t.


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They are a talented, mobile generation who take parallel processing and multi-tasking to extremes. They work through collaboration and tend to reject strictly disciplined hierarchies and regimes.

As learners they prefer graphics and short bursts of information as opposed to thick texts and at work Millennials expect instant collaboration with colleagues, suppliers and customers. Their first and instant port of call for anything they don’t know is Google.

Millennials blend work and life together with minimal fuss. They are flexible and neither want nor need to be anchored to a desk. Most importantly, they expect to be able to harness technology so that they can work from anywhere and at anytime. Laptops, Blackberries, remote terminal access are all minimal expectations.

As employees, Millennials want a flexible work environment and schedule – one that incorporates work/life balance as standard. Only 23% of Millennials want to work all day in a fully partitioned and personal office. They want the latest omnipresent flexible and mobile technology, innovatively and intelligently applied, along with a forward thinking responsive and innovative workspace culture

With a major shift in power between generations on the horizon, and a major influence coming from the youngest entrant to the workplace, it is even more important than ever to attract and retain a skilled workforce of all ages and to manage the change ahead.

The march of time is inevitable, and with it comes generational change in the workplace.

What is different this time is that both the world and the workplace have radically changed even since the last generation arrived. The vast majority of graduates and school leavers today will find work in an office environment alongside the widest ever spectrum of age, experience, ability and aspiration.

For business to thrive in the short to medium future, they must trigger a chain reaction that redesigns their workplace to best accommodate and inspire their particular workforce.

All businesses must recruit new, young people. But this new generation of millennial staff has unique demands; and businesses, which are slow to understand and react to them, will lose out in the rush to attract new talent.

Giant Leap Workspace Specialists have found that with a little knowledge and understanding, it is possible to apply certain principles to the design of a workplace to attract new staff and retain existing millennial staff in equal measure.

Mobile work surfaces allow colleagues to work in partnership and collaborate; lounge spaces support casual interaction, private coaching and relaxed inspiration; private spaces enhance concentration, and conventional spaces enable ideas to be developed and materials to be collected.

Younger workers will especially welcome an open collaborative working environment, but so long as a balance is struck older staff will warm to it too.

While accommodating the needs of all generations in your workforce does pose certain challenges, it also creates an unprecedented opportunity. Never before have younger generations been so poised to learn from their older colleagues. Supporting that exchange of knowledge before it is too late is essential to the future of many businesses.