At Giant Leap, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
The Information We Collect
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose, we will collect contact details including your name and organisation.
We collect information directly from you where you provide us with your personal details.
How We Use Your Information
We will use your personal information only for the purposes for which it was collected and agreed upon with you. In addition, where necessary your information may be retained for legal or research purposes.
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- For the detection and prevention of fraud, crime, money laundering, or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record-keeping purposes;
- In connection with legal proceedings.
Disclosure Of Information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information.
When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.